What is included in the hosting plans?
All our hosting plans include free SSL certificates, daily automated backups, 24/7 customer support, 99.9% uptime guarantee, SSD storage, and one-click WordPress installation. Higher-tier plans also include free domains, priority support, and advanced security features.
Can I upgrade or downgrade my plan anytime?
Yes, you can upgrade or downgrade your hosting plan at any time through your customer portal. Upgrades take effect immediately, while downgrades will be processed at your next billing cycle to ensure no service interruption.
Do you offer a money-back guarantee?
We offer a 30-day money-back guarantee on all our hosting plans. If you're not completely satisfied with our service within the first 30 days, we'll refund your payment in full, no questions asked.
How do I migrate my existing website to Adelhost?
We provide free website migration services for all new customers. Our technical team will handle the entire migration process, ensuring zero downtime and data integrity. Simply contact our support team after signing up, and we'll take care of everything.
What kind of support do you provide?
We offer 24/7 customer support through live chat, email, and phone. Our support team consists of experienced professionals who can help with technical issues, account management, and general hosting questions. Premium plans include priority support with faster response times.
Do you support custom domains and email hosting?
Yes, all our plans support custom domains. Business and Pro plans include a free domain registration for the first year. We also offer professional email hosting with your domain, including spam protection, webmail access, and email forwarding capabilities.
What security measures do you have in place?
Our security measures include free SSL certificates, DDoS protection, malware scanning, firewall protection, regular security updates, and secure data centers with 24/7 monitoring. Premium plans include advanced security features like malware removal and enhanced monitoring.